Frequently asked questions
How long does delivery take?
Code products are delivered right after payment. Top-ups handled by our team usually take 5 to 30 minutes during business hours.
Which payment methods do you accept?
MonCash (automatic) and NatCash (checked by our team). You can also pay from your Haiti Gaming wallet.
Can I withdraw money from my wallet?
No. The wallet is store credit: you can top it up, exchange between HTG and USD, and spend it on Haiti Gaming.
What if my order fails?
If we cannot deliver, the full amount is returned to your wallet and you are notified.